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The desired level of service for an individual BMP or an entire inspection and maintenance program encompasses the frequency and type of inspection and maintenance activities that will be undertaken. For example, will BMP inspections be done on an annual basis or more frequently for high priority/visibility ones? Will this vary based on the size and type of BMP, whether the practice is on public or private land, or other factors such as implications if treatment performance is not maintained (e.g., within drainage areas of sensitive receiving waters or species at risk habitat)? Will maintenance be performed in response to complaints or emergencies or will it be based on preset schedules and findings from routine inspections? The table below outlines several key level of service decisions that need to be made by a municipality prior to program design and is intended to help managers of stormwater infrastructure with planning for the future as their programs develop and evolve.  

The desired level of service for an individual BMP or an entire inspection and maintenance program encompasses the frequency and type of inspection and maintenance activities that will be undertaken. For example, will BMP inspections be done on an annual basis or more frequently for high priority/visibility ones? Will this vary based on the size and type of BMP, whether the practice is on public or private land, or other factors such as implications if treatment performance is not maintained (e.g., within drainage areas of sensitive receiving waters or species at risk habitat)? Will maintenance be performed in response to complaints or emergencies or will it be based on preset schedules and findings from routine inspections? The table below outlines several key level of service decisions that need to be made by a municipality prior to program design and is intended to help managers of stormwater infrastructure with planning for the future as their programs develop and evolve.  

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|+'''Level of Service for Municipal Stormwater BMP I&M Program'''

|+'''Level of Service for Municipal Stormwater BMP I&M Program'''

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==Responsibility of Maintenance Tasks==

==Responsibility of Maintenance Tasks==

Check out the table below that highlights more examples of the differences between routine and structural maintenance tasks. One option for municipalities is to assign responsibility for routine maintenance tasks that are largely aesthetic in nature to the property owner while retaining responsibility for structural repairs. As municipal programs become more sophisticated, some routine maintenance tasks like sediment removal may be taken over by the municipality to avoid or prolong the need for more costly structural repairs.

Check out the table below that highlights more examples of the differences between routine and structural maintenance tasks. One option for municipalities is to assign responsibility for routine maintenance tasks that are largely aesthetic in nature to the property owner while retaining responsibility for structural repairs. As municipal programs become more sophisticated, some routine maintenance tasks like sediment removal may be taken over by the municipality to avoid or prolong the need for more costly rehabilitation or repair work.

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|+'''Routine Maintenance Vs. Structural Repair Tasks'''

|+'''Routine Maintenance Vs. Rehabilitation or Repair Tasks'''

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!<br>'''Routine Maintenance Tasks'''<br>

!<br>'''Routine Maintenance Tasks'''<br>

!<br>'''Structural Repair Tasks'''<br>

!<br>'''Rehabilitation or Repair Tasks'''<br>

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#'''Public Approach''': Municipality is responsible for performing or tracking inspection, maintenance and repair/rehabilitation of all BMPs that qualify for inclusion in their stormwater infrastructure program, whether located on public or private land (e.g., could include those implemented as part of a stormwater utility fee credit program or CSO abatement plan). See this approach currently being implemented in Mississauga under their [https://www.mississauga.ca/services-and-programs/home-and-yard/stormwater/stormwater-charge/stormwater-credit-for-non-residential-and-multi-residential-properties/ Stormwater Charge which included a Stormwater Credit program] for ICI and MUR properties within their jurisdiction. This charge program lists [https://www.mississauga.ca/wp-content/uploads/2022/02/17144148/Stormwater-Credit-Review-Report-2021.pdf eligible LID BMPs] to be considered for for meeting the stormwater credit requirements for peak flow reduction, runoff volume reduction and/or quality control (City of Mississauga, 2022)<ref>City of Mississauga. 2022. Stormwater Credit Program Review – Phase 2. Engineering Services under Contract 4600017285. Written by: Resilient Consulting Corporation. Project No. 2021-010 - January 2022. https://www.mississauga.ca/wp-content/uploads/2022/02/17144148/Stormwater-Credit-Review-Report-2021.pdf</ref> <br>

#'''Public Approach''': Municipality is responsible for performing or tracking inspection, maintenance and repair/rehabilitation of all BMPs that qualify for inclusion in their stormwater infrastructure program, whether located on public or private land (e.g., could include those implemented as part of a stormwater utility fee credit program or CSO abatement plan). See this approach currently being implemented in Mississauga under their [https://www.mississauga.ca/services-and-programs/home-and-yard/stormwater/stormwater-charge/stormwater-credit-for-non-residential-and-multi-residential-properties/ Stormwater Charge which included a Stormwater Credit program] for ICI and MUR properties within their jurisdiction. This charge program lists [https://www.mississauga.ca/wp-content/uploads/2022/02/17144148/Stormwater-Credit-Review-Report-2021.pdf eligible LID BMPs] to be considered for for meeting the stormwater credit requirements for peak flow reduction, runoff volume reduction and/or quality control (City of Mississauga, 2022)<ref>City of Mississauga. 2022. Stormwater Credit Program Review – Phase 2. Engineering Services under Contract 4600017285. Written by: Resilient Consulting Corporation. Project No. 2021-010 - January 2022. https://www.mississauga.ca/wp-content/uploads/2022/02/17144148/Stormwater-Credit-Review-Report-2021.pdf</ref> <br>

#'''Hybrid Approach''': A hybrid approach consisting of both public and private entities responsible for various inspection, maintenance and repair tasks. An example of this approach currently being used is in Victoria, B.C. through their [https://www.victoria.ca/EN/main/residents/water-sewer-stormwater/stormwater/rainwater_rewards_program.html Rainwater rewards Program], which helps offset the cost for private property owners to implement one of their recognized LID BMPs. If homeowners are already managing rainwater on their properties they are eligible for further discounts (City of Victoria, 2022.)<ref name="example1" />

#'''Hybrid Approach''': A hybrid approach consisting of both public and private entities responsible for various inspection, maintenance and repair tasks. An example of this approach currently being used is in Victoria, B.C. through their [https://www.victoria.ca/EN/main/residents/water-sewer-stormwater/stormwater/rainwater_rewards_program.html Rainwater rewards Program], which helps offset the cost for private property owners to implement one of their recognized LID BMPs. If homeowners are already managing rainwater on their properties they are eligible for further discounts (City of Victoria, 2022.)<ref name="example1" />

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|+'''The 3 Approaches to Assigning Responsibilities for BMP Management & Repair'''

|+'''The 3 Approaches to Assigning Responsibilities for BMP Management & Repair'''

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*Potential for noncompliance if roles & responsibilities are not made clear to all parties at the beginning and at regular intervals throughout the lifetime of the program  

*Potential for noncompliance if roles & responsibilities are not made clear to all parties at the beginning and at regular intervals throughout the lifetime of the program  

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==References==

==References==